Sentient Laser Reviews

Business experience with Sentient Laser Reviews

Do not believe Sentient Laser’s claims. Please save yourself the trouble and heartache. There are several reasons for this, but the most important is the poor quality of service you will receive. These individuals, including Eric and Michael, do not follow through on their pledges. My recommendation is to try a different vendor or purchase a brand new machine, as you may wind up with a broken machine that has no value, and you will be completely stuck with it. You will never be able to get your down payment back for any reason if you pay it. It’s over after you’ve paid them… I’m now battling a $1 million claim with sentient lasers after they got an arbitration award for fraud and corruption.

What Happened with Sentient Laser

To make it short, we agreed on buying some second-hand, blue dot certified machines, and Eric was very cooperative at first. As most of you know, financing a second-hand machine is not very easy as we are in Canada and the Sentient Laser is in the state. I signed the contract a put 10K as down payment, and the contract was conditional as if the finance was not approved, then the downpayment should be refunded.

Good Credit / Bad Credit

Because we have good credit as a medical spa, Albany Cosmetic and Laser Center had no trouble obtaining the funds, even for the used machines. The lender’s relationship with the sentient Laser was the source of the problem. Sentient Laser appears to have a bad credit rating or something close. Eric was the one who I enquired about. He explained that it’s just a different corporation with the same name. Regardless, the bank refused to release the monies until I signed a document verifying receipt of the machine’s examination, which I refused to do. Eric and his manager tried to persuade me, citing their great reputation, to do so. Because it is judged fake, I refused to sign! After over two months of negotiating, I was trapped. As a result, I called Eric and asked that the transaction be canceled and the downpayment refunded. He refused, claiming that the fund had previously been granted and that the problem was with the money conversion! Regardless, after nearly three months, we were able to secure the computers. After inspecting the machine and confirming that both were operating, I released the funds to the sentient Laser. Sentient laser reviews are bad

sentient Laser reviews

Sentient Laser CEO

Sentient Laser’s CEO, Chris Cella, called me on the phone and informed me that the company has an outstanding track record. He also promised that he would manage the transaction directly in order to build a long-term business connection. Eric agreed to provide a one-year extra warranty in order to obtain the funds. Sentient Laser reviews are bad

Chris Cella Sentient Laser

Sentient Lasers Arbitration

To ensure that you properly comprehend the sentient laser contract, you should thoroughly read it and speak with an attorney. On page 4 of the contract, under Dispute Resolution, it is stated:

1. Legal System. This Agreement shall be governed by and construed in accordance with the laws of Utah, without regard to its conflict of laws rules. Sentient Laser reviews are bad
2. Resolution of Disputes The Parties acknowledge that extrajudicial dispute resolution agreements that the Parties enter freely, such as this Agreement, benefit from mediation and/or arbitration. The Parties agree that any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement, including but not limited to issues concerning its formation, applicability, breach, termination, validity, or enforceability, will be resolved through extrajudicial means only: first through mediation, and if mediation fails, through arbitration. Sentient Laser reviews are bad
3. Conciliation. The Parties agree that for any matter in which the amount in controversy is $100,000 or less and SL does not elect to seek an order of replevin, the matter will be submitted for an online, maximum 2-hour mediation with JAMS Endispute Online Mediation as the agreed initial step of the Parties’ agreement to submit disputes for extrajudicial dispute resolution only. If the disagreement cannot be addressed during the 2-hour mediation, it will be decided through arbitration, as indicated here: https://www.jamsadr.com/endispute/ and here: https://www.jamsadr.com/files/Uploads/Documents/JAMSconnect/Endispute-FAQ.pdf.
If SL decides, in its sole discretion, to seek an order of replevin in a State court of competent jurisdiction, regardless of whether the amount of damages sought is less than $100,000, SL may forego mediation. Sentient Laser reviews are bad
4. Dispute resolution. The Parties acknowledge that no court has jurisdiction over any matter of substantive or procedural arbitrability, with the exception of judicial enforcement of an arbitration judgement and SL’s absolute right to seek an order of replevin in a State Court of competent jurisdiction. All such issues will be decided by a single arbitrator. While the Parties agree to support Utah’s public policy encouraging extrajudicial conflict resolution, such as arbitration, the Parties expressly agree that this Agreement is not subject to the Revised Uniform Arbitration Act (RUAA) as established in the state of Utah. Sentient Laser reviews are bad

Sentient Laser Machines problems


My first problem came from a broken handpiece. Please look at the picture below.
Consumable. Do not believe their promise of helping them with consumables. It is just lemon, and once you buy the machine, you are 100% on your own. If they offer consumables, it would be overpriced and at least 20% over market value! Sentient Laser reviews are bad

do not trust sentient laser


After less than six months of use, the Ulthera became locked under code O. Sentient lasers refused to assist with the issue. Nevertheless, we have a spare Ulthera that we can use in the interim. Sentient Laser reviews are bad

sentient lasers

First Email to Sentient Laser

From Dr. Alhallak: The handed pieces you sent me are all cracked. This one is even glued!!!!
Sincerely, Sentient Laser reviews are bad

Second Email from Sentient Laser

From Eric: Hi Dr Alhallak, Thanks for sending over. I will send this to Service for you and should hear from someone shortly.

Third Email from Sentient Laser

From Eric: Dr. Alhallak, Per the terms of your agreement, you have 48 hours to inspect the machine for shipping damage at the time of arrival and an additional 30-day warranty on anything that was shipped to show you we stand behind our work. The machine was delivered on 7/8/19 and reaching out in November is far outside the 30 day warranty period.We would be happy to evaluate the handpiece if you want to work with Eric to get it shipped back in, but unfortunately, your warranty period is expired and this will have to come in as an evaluation. Thank you, Sentient Laser reviews are bad

Forth Email from Sentient Laser

From Eric: Hi Dr Alhallak Happy to help. If you would like to send this in I will offer you a 50% discount on the initial evaluation work, from $450 down to $225. Any additional work needed would of course be billed separately. Unfortunately this is out of warranty (and has been for a number of months). From one message you sent me you mention “We used the cooladvantage piece for the first time” and in another message you sent me you stated “We use the applicator for 6 treatments only!”. We’re not sure what the truth is, but we are happy to help you out and offer a one-time 50% discount on the evaluation. We hope that helps. Please let me know and I can send you the paperwork for completion to send the applicator in. Thanks

Fifth Email From Me to the lende:

Hello Marie, I want to keep you in the loop to advise the future customer about the scam that Sentient laser is operating. One of the Coolsculpting applicators was broken and glued at their workshop. The fracture is in a very critical latch. We used the machine coupe of times, and the latch fell apart. Now Eric wants to charge me to fix the handpiece. Sentient Laser reviews are bad

Sixth Email from Sentient Laser

From Michael to me: Dear Dr. Alhallak and Ms. McKend, I write to you both in my role as Director of Business & Government Affairs. Part of my job is to solve solvable problems. I hope a solvable problem is all we have here. I don’t want this to escalate but I do see that potential. I have read all the correspondence and note one to Ms. McKend calling Sentient scammers, and also, some false factual assertions.

Michael Sweig

Michael Sweig is a felon, this is what he said about himself “In hindsight, I was an entitled, greedy bastard,” said Sweig, now 51. “I was making over $100,000 a year, and I thought that was a pittance. I was just out of control. My moral compass and judgment skills were pointing completely south.”

“Here I was, this guy who grew up in Highland Park, got the great education (a law degree) from DePaul University and had a great family,” Sweig said. “I started my own law firm and got into a huge mess with my biggest client. I started doing stuff you just can’t do if you’re a lawyer.”

When the big client refused to pay a substantial legal fee, Sweig started using trust account money to run the firm. Though his former law partner bailed out the firm, they couldn’t recover from the loss of revenue — especially with Sweig paying himself way too exorbitantly from the firm’s coffers.


“Things got tense, and with the advice of counsel, I came to the conclusion that the only choice I had was to turn in my law license, voluntarily,” he said.


 Sweig was never charged with a crime. Sweig’s attorney approached the state’s attorney and negotiated a plea agreement that resulted in Sweig pleading guilty to one count of theft. The firm ceased operations in 1997.

Sweig stated that he avoided prison due to a combination of following his attorney’s advice and his former partner making amends with their clients. However, his life took an unexpected turn.
Sweig received a one-year home confinement sentence, four years of probation, and 500 hours of community service.

Seventh Email from Sentient Laser

From Michael to me: Dr. Alhallak, if you wish to solve this in a controlled, professional, calm, factual, contractual and business-like manner, I am here for you. If you wish to sling mud, I caution you not to get it all over yourself, because that might be what will happen. You have two choices. We have mandatory mediation and arbitration provisions in our contracts. You can resort to those procedures and commence either, now. You can retract the scam allegation immediately with an apology in writing, and we can then attempt to solve what should be solvable. What is your decision? Thank you, both. Sincerely, Sentient Laser reviews are bad


Eighth Email from Sentient Laser

From Michael to me: Dr. Alhallak, Thank you for your additional correspondence. You are conflating issues in your social media threats. First, we don’t respond to social media terrorists. And you have at least one business problem that harms your credibility. You admit you did not inspect the goods and you admit you are out of warranty. As a self-stated MBA candidate so indicated in your email signature, it’s is an interesting confession against the backdrop of social media terrorism: “business is not a contract, it’s trust.” That goes both ways.Second, if you wanted to raise a quality or customer service issues, being a gentleman instead of a social media terrorist helps. I told you if you wish to retract and apologize to us in writing for telling your lender we are scammers, we have open ears. And one more thing about your unwise involvement of your lender. IF you make your payments, the lender has no stake in this. So telling an essentially disinterested third party we are scammers was unwise. Your contractual, quality and trust issues are not the lender’s concern. Presumably, you are a businessman; an MBA candidate, and wise enough to fight your own battles without threatening and bragging about your past social media terrorist exploits and letting people outside your own tent know about it. So do take your own counsel, Sir. Threatening to harm reputation to obtain a financial benefit to which one is admittedly no longer contractually entitled is a crime and a professional and ethical precipice one wonders about being on (before you fall). You must know that. We stand ready and able to address your extra-contractual trust and quality concerns on receipt of your written retraction and apology. You do what you wish regarding social media. Good luck with that.

Sincerely, Michael Sweig

Nineth Email with Sentient Laser

From Michael to me: Dr. Alhallak,I was observing that you are an MBA student, not challenging that you are an MBA student. I’m quite sure at best you are an MBA student, as you indicate. In fact, the transcript you sent me suggests you are not really even a “candidate,” but that you took some MBA courses 4 years ago. With all your other degrees and credentials listed in your email signature, I was pretty sure there would be no way that once an MBA had been conferred – if ever – that you would forget to edit your email signature to indicate that you actually have an MBA (which you don’t have, apparently). Thank you for attaching your transcript indicating you began MBA studies in 2015. But I also know you are not candid. Your LinkedIn profile, of which I took the attached screenshot earlier today – before you admitted that at least in 2015 you took some MBA courses – unequivocally states that you have an MBA. So does a similar reference you made on your own website or blog. I attach that screenshot, also. I have copied Dean Doucet of the Alberta School of Business, University of Alberta, from which you claim to have an MBA on LinkedIN and your blog. My guess is pretending to have a degree is not a good thing. So, if you do have an MBA, where is the proof? Sir, the reason you can get nowhere with us is you are a demonstrated liar and you likely dropped your own handpiece and broke it. That is the most consistent explanation for all of this. I reinforce my statement that your social media terrorism is unprofessional and illegal. And it is terrorsim; just a 21st Century form of it. I have also received your additional, separate email indicating that you are preparing a social media post about Sentient Lasers, LLC. As I said in my separate email response, be careful.
Michael Sweig

Complaints against sentinel laser

According to the BBB website, sentinel laser has over 12 complaints in the last three years, which is very concerning
Sentient Laser-ICDR coalition
Within the contract, Sentient laser has a clause that the AAA-ICDR must mediate all disputes. Therefore, in my opinion, this arbitration service is biased, money-driven and controlled by Sentient lasers.
Here is an email from Mr. Sweig on 16/4/2021
Time is of the essence.
Doctors Al – Hallak, Tomi and Abdulhafid:
Attached please find Sentient Lasers, LLC’s proposed scheduling order. As you know, Arbitrator Zimmerman has directed us to attempt agreement as to how to proceed in this arbitration. Arbitrator Zimmerman’s Procedural Order No 2 is also attached.
Please note that Sentient Lasers has asked Albany to stipulate to many facts, and if Albany will not provide the requested discovery, we ask that Albany stipulate to liability and some damages. We will prove the rest of our damages.
In plain language, we are asking that if you will not participate in this arbitration, you agree that your silence should be deemed by the Tribunal as agreement that you are guilty of trademark infringement, defamation per se, intentional interference with Sentient’s prospective economic opportunities, and owe us at least the sums of money articulated in the attached proposed order. To be clear, if we obtain an arbitration award against Albany, we will bring individual lawsuits against each of you in Canada because you are vicariously liable for Albany’s conduct. This is why you might consider defending this arbitration.
I am spelling this out so perhaps you can show this email to counsel. Dr. Al Hallak, you had counsel in your recent proceeding led my Mr. Kempian. I saw him sitting next to you. He seemed very competent. Perhaps all three of you would benefit from counsel here. The broad, sweeping stipulations we are requesting are intended to save time, and are based on the assumption that you three doctors will continue to ignore this matter as you have to date.
Dr. Al Hallak, one of your recent emails to ICDR Administrator Quiroz questioned the ICDR’s authority in this matter. Procedural Order No. 2 should clarify that for you and certainly for any attorney with whom any or all of you three doctors might share this email and the attachments.
Please contact me with questions, comments or counter-proposals, so we can present an agreed scheduling order at the next preparatory conference on April 22, 2021. It will be Sentient’s position that unless we hear from you with some formal participation in this proceeding. that you agree to all aspects of the proposed scheduling order, and that you are content to permit the Tribunal to determine what the ultimate scheduling order will be, and ultimately to rule on the merits – without any input from the three of you.
Thank you, Gentlemen

Yanett Quiroz

She is the director of the ICDR and she is personally handling the case! She is an acquaintance to Michael Sweig

sentient lasers corruption 1
sentient lasers corruption 1
sentient lasers corruption 1


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