Why Consultations Matter at Albany Cosmetic and Laser Centre

 

At Albany Cosmetic and Laser Centre, we believe a thorough consultation is a crucial first step in your cosmetic treatment journey. This is your opportunity to discuss your aesthetic goals, ask questions, and learn about the various treatments that might be suitable for you. Our highly trained staff will take the time to understand your needs and expectations, providing personalized advice based on your unique circumstances.

Consultations are not just about gathering information. They also help build a relationship of trust and understanding between you and our team. We want you to feel confident and comfortable with your treatment decisions, and this is why the consultation is so important.

Remember, at Albany Cosmetic and Laser Centre, we’re committed to your well-being and satisfaction. The consultation ensures that you’re fully informed, comfortable, and excited about your cosmetic journey with us.

Understanding Our Booking Deposit for Free Consultations

 

At Albany Cosmetic and Laser Centre, we are committed to providing excellent service and transparent policies. While we offer our initial consultations free of charge, we do require a booking deposit to secure your appointment slot. This is not a fee for the consultation itself, but rather a way to ensure that our schedule remains efficient and manageable, allowing us to offer timely appointments to all of our valued clients. The deposit is simply held until your appointment, demonstrating your commitment to attend. This system allows us to continue offering complimentary consultations, while maintaining a high level of service for all. We appreciate your understanding and cooperation in this matter.

Consultations are not just about gathering information. They also help build a relationship of trust and understanding between you and our team. We want you to feel confident and comfortable with your treatment decisions, and this is why the consultation is so important.

Remember, at Albany Cosmetic and Laser Centre, we’re committed to your well-being and satisfaction. The consultation ensures that you’re fully informed, comfortable, and excited about your cosmetic journey with us.

Booking Deposit Refund Policy

  1. Deposit: A booking deposit is required to secure your appointment slot. This deposit is not a consultation fee, but a refundable amount that is part of our commitment to providing you with the best service.

  2. Application of Deposit to Treatment Cost: When you proceed with a treatment, the booking deposit will automatically be applied towards the cost of your treatment. There’s no need to request this – we’ll deduct it from your total, leaving the remaining balance as your payable amount.

  3. Non-refundable Deposit: If you book a treatment immediately following your consultation or booking, the deposit will be non-refundable as it will have been applied towards the cost of your treatment.

  4. Refundable Deposit: We understand that you may need time to think about your treatment or check your schedule. If you decide not to proceed with a treatment immediately after your consultation or booking, your deposit is fully refundable. Please let us know of your decision, and we will process your refund promptly.

  5. No-shows and Late Cancellations: Please note that the booking deposit will not be refunded in the event of a no-show or if a cancellation is made less than 72 hours before the scheduled appointment. This policy is in place to ensure fairness and the availability of our services to all clients.

Please note that refund processing times may vary depending on your bank. We appreciate your patience and understanding during this process. We are committed to ensuring a fair and transparent service for all our clients, so if you have any questions or concerns about our refund policy, please do not hesitate to contact us.

Please remember to check our terms and conditions for more detailed information about our services.